Welcome
What's New in ClubRunner - Watch Video
What's New in ClubRunner
Hosted by Zach | Co-host: Halle
Join Zach and Halle to kick off our Changeover Training Series where we will talk about all the new features we've introduced in ClubRunner, what's coming up next and more on our vision.
- Introducing newer features like mobile app notifications, RI True Sync, and more
- A brief explanation of what ClubRunner Nova will mean to all users
- A glimpse into our product roadmap
District Version (for district executives) - Watch Video
Overview of the District Version - Watch Video
Hosted by Zach | Co-host: Robin
An overview of all the major modules found within ClubRunner's District version. Topics include:
Exploring the Dashboard and menu within the member area
- Managing and synchronizing club data and contacts
- Managing the District Organization Chart and AG Section
- Creating and updating committees
- Sending broadcast emails
- Reviewing reports
District Training for District Administrators - Watch Video
Hosted by Michael | Co-host: Robin
This webinar will provide District Administrators with insight into assisting clubs with their use of the District version. Topics include:
- Difference between Club Version and District Version
- Editing club and member information
- Managing RI Settings per club
- District access levels vs. club access levels
- Managing blocked emails
District Grants - Watch Video
Hosted by Zach | Co-host: Omar
This webinar will provide an overview of the District Grants module. From setting up applications to the approval process, we will go in depth on the full journey from both district and club perspectives. Topics include:
- Overview of the Grants module
- Setting up qualifying clubs and members
- Customizing applications and email notifications
- Overview of the grant approval workflow
- Reviewing the club application process
District Version (for club executives) - Watch Video
Club Executive Training on District Version (Beginner)
Hosted by Mickey | Co-host: Michael
This webinar gives an overview of how to manage your own club members on the District version. Aimed for club executives who don't have a ClubRunner club version subscription and are using the district version. Topics include:
- How to gain access to use the district version
- How to add, terminate and manage transferring members
- Editing club information
- Adding, editing or removing club executives
- Brief introduction to RI integration (more in-depth coverage will be in the Advanced version of this webinar)
Club Executive Training on District Version (Advanced) - Watch Video
Hosted by Zach | Co-host: Mickey
This webinar covers membership with a focus on advanced RI Integration. Aimed for club executives who don't have a ClubRunner club version subscription and are using the district version. Topics include:
- Managing member and club information
- Managing RI Integration settings
- Reviewing the member & club integration archive
- Using member and executive compare & synchronize
- Integrating club information details with Rotary
Deep Dive Series 1: Membership and Club Administration - Watch Video
Hosted by Mickey | Co-host: Stephen
An overview of all the major modules found within the club version. Topics include:
- Overview of club version modules
- How to find your website and login
- Basic navigation of a ClubRunner website
- Exploring the Dashboard and menu within the member area
ClubRunner Mobile App - Watch Video
Hosted by Zach | Co-host: Michael
An overview of how to use the ClubRunner mobile app. Topics include:
- Overview of app and features
- Editing your profile
- Searching and contacting members
- Viewing and registering for events
- Viewing website stories
- Tracking your attendance
- Mobile Broadcasts
- How to install the app on Android or iPhone
Donations Module - Watch Video
Hosted by Omar | Co-host: Stephen
This webinar covers the new ClubRunner Donations module for clubs and districts. Topics include:
- Overview of the features available
- Setting up and managing fundraising campaigns
- Customizing donation tiers, email templates and landing pages
- Reviewing donation trends through analytics and reporting
- Overview of the supported payment providers
Dues & Billing - Watch Video
Hosted by Michael | Co-host: Zach
This webinar covers the Dues and Billing module on the club version. Topics include:
- Creating and sending invoices for members for dues and other items
- Adding credit and debit adjustments
- Tracking online and offline payments
- Exporting to Quickbooks
Attendance - Watch Video
Hosted by Mickey | Co-host: Stephen
This webinar covers the Attendance module on the club version. Topics include:
- Setting up your club's attendance rules per membership type
- Setting up excused members and leaves of absence
- Setting up make up eligibility windows
- Tracking and managing member and guest attendance
- Adding and managing banked makeups
- Reporting monthly attendance statistics to District
- Generating attendance reports and viewing analytics
- Overview of the Barcode Scanner module
Membership Management (Beginner) - Watch Video
Hosted by Stephen | Co-host: Mickey
This webinar covers managing your members on the club version. Topics include:
- RI 2-way true sync introduction
- Review of membership types and statuses
- Managing non-member contacts
- Adding, transferring and terminating members
- Updating club information
- Managing committees and sub-committees
- Managing public and private documents
- Overview of reports and member data download
- Brief introduction to RI integration
Membership Management & RI Integration (Advanced) - Watch Video
Hosted by Omar | Co-host: Stephen
This webinar covers membership on the club version, with a focus on RI Integration. Topics include:
- RI 2-way true sync considerations
- Managing member and club information
- Setting up custom fields
- Creating custom membership types
- GDPR pseudo-anonymization process
- Managing member activity and engagement reports
- Managing RI Integration settings
- Reviewing the member & club integration archive
- Using compare & synchronize for members and club information
- Using executive compare & synchronize
- Rotaract membership
Enabling eCommerce and Finances on ClubRunner - Watch Video
Hosted by Robin | Co-host: Omar
This webinar gives an overview of how to incorporate finances and e-commerce on the club version. Topics include:
- Processing credit card payments for dues, events and donations
- Overview of supported merchant accounts per region
- Understanding merchant account fees and chargebacks
- Managing refunds
- Reviewing reports to track transactions
Deep Dive Series 2: PR and Engagement - Watch Video
Hosted by Mickey | Co-host: Robin
Learn how to setup the new Cloud Events module to collect event registrations, online payments, donations, and more directly through your ClubRunner website. Topics include:
- Create beautiful event landing pages
- Create event tickets and easily introduce early bird promotions, discount codes, purchase quantities, and more
- Collect online payments with the Online Payment and eCommerce module
- Send invitations and communicate with event registrants
- Share documents and files
Volunteer Management - Watch Video
Hosted by Omar | Co-host: Mickey
This webinar will cover how to manage event registrations and volunteer sign up lists on the club version. Topics include:
- Overview of the Event Planner module vs. MyEventRunner vs. Cloud Events
- Creating events and setting up RSVP
- Setting up recurring calendar items
- Managing event types
- Creating volunteer schedules and tasks
- Customizing email templates and sending invitations
- Reviewing engagement reports
Website Designer (Beginner) - Watch Video
Hosted by Omar | Co-host: Robin
This webinar will cover how to design a branded website. Topics include:
- Updating themes, page layouts and color schemes
- Editing the navigation menu
- Overview of content widgets
- Creating new custom pages
- Brief overview of website content sections: stories, image library and documents
- Editing website headers and footers
- Brief overview of Rotary Design Guidelines
Website Content - Watch Video
Hosted by Robin | Co-host: Zach
This webinar will cover how to modify your website content. Note that designing your homepage will be covered in the Website Designer Overview session. Topics include:
- Overview of stories, photo albums, speakers and sponsors
- Creating and updating custom and site pages
- Managing documents and download files
- Embedding video from sources such as YouTube
Website Designer (Advanced) - Watch Video
Hosted by Michael | Co-host: Stephen
This webinar will expand on the Website Designer Overview session and dive deeper into more of the advanced options available to further customize your website. Topics include:
- Pre-formatted widgets vs. Custom and Global
- Designing a dynamic carousel
- Creating and using page templates
- Social media plugins including the Share Bar
- Inserting custom CSS
Sending Emails and Newsletters with ClubRunner - Watch Video
Hosted by Stephen | Co-host: Zach
This webinar will cover how to send emails and newsletters. Topics include:
- Sending broadcast emails to targeted recipient lists
- Customizing and designing bulletin templates
- Reviewing email delivery statistics
- Managing blocked or bounced email recipients
- Archiving bulletins